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Marine Corps Air Station Beaufort

 

Marine Corps Air Station Beaufort

"The Noise You Hear, is the Sound of FREEDOM."
DISTRIBUTION MANAGEMENT OFFICE

WELCOME TO THE MCAS BEAUFORT, SC DMO

In support of the mission of DMO it is imperative the Marines and civilians employees of this office conduct themselves with the utmost professionalism and courtesy during all dealings with our customers and agents. Impeccable customer service with strict adherence to the regulations and directives that govern our mission will ensure success. Always keep in mind that we are here to provide a service to the individual warfighter so that he or she may better serve the nation. We understand the importance of meeting your Transportation needs. My staff will make every effort to ensure your requirements are handled professionally with all the courtesy you deserve as a valued customer. On this web site, you will find information to assist in all transportation areas. If you have any questions that the website does not answer, please feel free to contact the appropriate member of our staff listed below. It’s not feasible to cover every possibility in this website as entitlements and policies are constantly changing. So when in doubt, please contact our office for validation. Please view the links to the right to choose the section you may need help with.

I encourage you, if possible to stop by the local DMO office Bldg. 612 with any required assistance, instead of telephoning the MCAS Beaufort DMO office. We receive over a half-million calls per year. During the Peak Season (April - September) our telephone system struggles to handle the volume of calls, despite the number of movements.  If you have questions about any DMO section, click on our SMB email link below if you wish to email:

Customer Service 228-7124/7125

Personal Property 228-7864

Freight 228-7287

Passenger 228-7117

MCRD Parris Island 228-2103

Our SMB- mcas.beaufort.tmo@usmc.mil  

Good luck in your new assignment! Sincerely,

Distribution Management Office MCAS P.O. Box 55024 Bldg 612 Beaufort, SC 29904

2017 MOVERS AND PCS SEASON TIPS

Due to website issues, access to the Defense Personal Property System (DPS) website is intermittent at best.  In response to the busy moving season ahead, DPS has provided the following MarAdmin and 3 tips for the moving season to help personnel work toward a successful move:

1.  2017 Peak Moving Season Preparations - MARADMIN 156/17

2. Don't Wait to Start: Claims come in first come first serve. Get your move started as soon as you can. Access the DPS Home Page at http://www.move.mil/dod/accessing_dps/accessing_dps.cfm (ensure Pop-Up Blockers are turned off).

3.  Use DPS after normal work hours: The Defense Personal Property System (DPS) is currently experiencing intermittent connectivity issues and may not function properly during core operating hours from 0900-1800 Eastern Standard Time. Marines trying to use DPS to self-counsel, file their claim or conduct communications with their moving company are advised to use DPS after 1800. If you continue to experience intermittent connectivity issues, report the issue to the System Response Center at (800) 462-2176 and keep trying to complete your task. If you cannot successfully complete your task in DPS, contact your Personal Property Office for additional support.

4.  Fill out Your Surveys: Your feedback matters. The customer satisfaction survey helps the DOD determine if the company that supplied your movers should be issued more contracts. So, fill out the DOD Survey honestly and thoroughly.

A successful move is not a matter of chance. It is the result of planning and hard work. At the center of these efforts is you, the customer. If you expect a good move, you should play an active role and be aware of your rights and responsibilities. Your responsibilities are visible in the Defense Personal Property System (DPS) Self Counseling module and in the "It's Your Move" pamphlets at http://www.move.mil/dod/accessing_dps/accessing_dps.cfm

LINKS

-ICE

-MOVE.MIL

Mission
  • TO PROVIDE COST-EFFECIVE, TRANSPORTATION SUPPORT TO THE TENANT UNITS ABOARD MCAS BEAUFORT
  • TO ARRANGE AND MANAGE THE TRANSPORTATION OF PERSONAL PROPERTY AND PERSONNEL (SERVICE AND FAMILY MEMBERS) FOR INDIVDUALS ASSIGNED TO MCAS BEAUFORT AND MCRD PARRIS ISLAND
  • TO PROCESS AND OVERSEE THE TEMPORARY AND NON-TEMPORARY STORAGE OF HOUSEHOLD GOODS.
  • TO PROVIDE ASSISTANCE WITH THE PROCESSING AND FILING OF PERSONAL PROPERTY CLAIMS FOR DAMAGES INCURRED DURING SHIPPING OR STORAGE