WELCOME TO THE MCAS BEAUFORT, SC DMO
In support of the mission of DMO it is imperative the Marines
and civilians employees of this office conduct themselves with
the utmost professionalism and courtesy during all dealings with
our customers and agents. Impeccable customer service with
strict adherence to the regulations and directives that govern
our mission will ensure success. Always keep in mind that we are
here to provide a service to the individual warfighter so that
he or she may better serve the nation. We understand the
importance of meeting your Transportation needs. My staff will
make every effort to ensure your requirements are handled
professionally with all the courtesy you deserve as a valued
customer. On this web site, you will find information to assist
in all transportation areas. If you have any questions that the
website does not answer, please feel free to contact the
appropriate member of our staff listed below. It’s not feasible
to cover every possibility in this website as entitlements and
policies are constantly changing. So when in doubt, please
contact our office for validation. Please view the links to the
right to choose the section you may need help with.
I encourage you, if possible to stop by the local DMO office
Bldg. 612 with any required assistance, instead of telephoning
the MCAS Beaufort DMO office. We receive over a half-million
calls per year. During the Peak Season (April - September) our
telephone system struggles to handle the volume of calls,
despite the number of movements. If you have questions about
any DMO section, click on our SMB email link below if you wish
to email:
Customer Service 228-7124/7125
Personal Property 228-7864
Freight 228-7287
Passenger 228-7117
MCRD Parris Island 228-2103
Our SMB- mcas.beaufort.tmo@usmc.mil
Good luck in your new assignment!
Sincerely,
Distribution Management Office
MCAS P.O. Box 55024 Bldg 612
Beaufort, SC 29904
2017 MOVERS AND PCS SEASON TIPS
Due to website issues, access to the Defense Personal Property
System (DPS) website is intermittent at best. In response to
the busy moving season ahead, DPS has provided the following
MarAdmin and 3 tips for the moving season to help personnel work
toward a successful move:
1. 2017 Peak Moving Season Preparations - MARADMIN 156/17
2. Don't Wait to Start: Claims come in first come first serve.
Get your move started as soon as you can. Access the DPS Home
Page at http://www.move.mil/dod/accessing_dps/accessing_dps.cfm
(ensure Pop-Up Blockers are turned off).
3. Use DPS after normal work hours: The Defense Personal
Property System (DPS) is currently experiencing intermittent
connectivity issues and may not function properly during core
operating hours from 0900-1800 Eastern Standard Time. Marines
trying to use DPS to self-counsel, file their claim or conduct
communications with their moving company are advised to use DPS
after 1800. If you continue to experience intermittent
connectivity issues, report the issue to the System Response
Center at (800) 462-2176 and keep trying to complete your task.
If you cannot successfully complete your task in DPS, contact
your Personal Property Office for additional support.
4. Fill out Your Surveys: Your feedback matters. The customer
satisfaction survey helps the DOD determine if the company that
supplied your movers should be issued more contracts. So, fill
out the DOD Survey honestly and thoroughly.
A successful move is not a matter of chance. It is the result of
planning and hard work. At the center of these efforts is you,
the customer. If you expect a good move, you should play an
active role and be aware of your rights and responsibilities.
Your responsibilities are visible in the Defense Personal
Property System (DPS) Self Counseling module and in the "It's
Your Move" pamphlets at
http://www.move.mil/dod/accessing_dps/accessing_dps.cfm
LINKS
-ICE
-MOVE.MIL