Contact the destination's DMO as soon as possible to exchange contact information.
Notify the inbound section of DMO as soon as you confirm you new address for delivery purposes.
You or your designated representative must be home the day of delivery between the hours of 8 a.m and 3 p.m. failure to do so will result in an attempted to deliver fee.
Upon delivery, inspect all of the inventory. Ensure the condition of your property is as it was when it was picked up, and all property is accounted for. List any missing or damaged property on the Joint Statement of Loss or Damage at Deliver form (DD Form 1840/1840R).
If you waive unpacking, the carrier is not required to unpack or remove debris, cartons, boxes, etc. from premises.
Complete the customer service survey.